Cookies Policy

Introduction

247supportpros.com aims to provide an exemplary service that members can be proud of and enjoy fully. Importantly, we have to do this within the confines of the law. The law requires us to provide you with certain information regarding cookies. This Cookie Policy lets you know what cookies are, what types of cookies are placed on your computer or other device when you visit our site and what they are used for.

 

What are cookies?

A cookie is a small text file placed by an online provider on the computer or other device of visitors to their website. Cookies can collect information about visitor's habits in using that website through logging the activity of their computer or other device with respect to the site, for example when it comes to shopping.

247supportpros.com primarily uses cookies to run the websites, and to gather data to enable the improvement of the service we offer to our visitors. We cannot identify you as an individual through the cookies generated when you visit our site alone.

 

Personal information

This Cookie Policy does not address how we deal with your personal information. On how we deal with your personal information please see our Privacy Policy for more details.

 

Types of cookies

When you visit our site four types of cookies may be placed upon your computer or other device. These are: First-party, Third-party, Session and Persistent cookies.

First-party cookies - are cookies placed on your computer or other device directly by us. They could include cookies such as session and persistent cookies (explained below). For example, we use first party cookies to track your navigation behavior on our site for marketing and analytics purposes.

 

Session Cookies - The time between when you open your internet browser and close your browser is called a browser session. Session cookies are cookies that are placed onto your computer or other device during a browser session, but which expire and are normally deleted at the end of a browser session. We and our commercial partners use session cookies for various reasons, including to track use of our site during a single browser session, and to help you to use our site more efficiently. For example, session cookies are used to remind our site that your computer or device is logged into our site.

 

Persistent cookies - are cookies which are placed upon your computer or other device during a browser session, but which remain upon your computer or other device after the end of that browser session. Persistent cookies allow our site to recognise your computer or other device when it is used to access our site again after a browser session has been completed and a new browser session has begun, primarily to help you quickly sign-in to our site again. Persistent cookie are also used, both by ourselves and our commercial partners, for analytical purposes. Persistent cookies remain current for defined periods of time. Typically persistent cookies placed upon your computer or other device when you visit our site remain current from 1 day to 5 years.

 

We provide below more detailed information on the cookies placed upon your computer or other device when you visit our site.

 

Consent

We need your consent for cookies to be placed on your computer or other device. We obtain this consent when you subscribe to our services, on a free or paid for basis. Should you wish to withdraw that consent you can do so by terminating your subscription by following the instructions found on your "My Account" page.

 

Your cookie choices

There are several cookie management options available to you. Any changes you make to your cookie settings are likely to make browsing our websites a less satisfying experience. In some cases you may find yourself unable to use the sites. Nevertheless, you can set and modify your cookies choices at any time, as described below.

A number of options are available to you via your browser.

You can configure your browser so that cookies are stored in your computer or other device, or alternatively so that they are rejected, either systematically or according to their origin. You can also configure your browser so that a message appears each time a cookie could potentially be stored on your computer or other device asking you whether you wish to accept or reject it. For further information, please refer to section c) below, entitled "How to accept or reject cookies in your browser."

 

Cookie permission

You control whether a cookie is stored on your computer or other device. You can set your preferences and modify them free of charge at any time using your browser settings.

If you have set your browser to store cookies on your computer or other device, cookies in the pages and content you have viewed may be stored temporarily in a dedicated location in your computer or device. They can only be read by the sender.

 

Refusing cookies

If you refuse permission for cookies to be stored on your computer or other device, or if you delete those that are already stored, you will no longer be able to use certain functions required to browse various areas of our website. This will affect, for example, content or services which can only be accessed by logging in. Also we, and our service providers, will be unable to identify for technical compatibility purposes the type of browser your computer or device is using, your language and display settings, and the country from which your computer or other device appears to be accessing the internet. We are unable to take any responsibility for the consequences of our services functioning less efficiently because we are unable to store or read cookies required for it to operate where you have rejected or deleted them.

 

How to accept or reject cookies in your browser.

The procedure for managing cookies and cookie preferences is slightly different for each browser. You can check the steps for managing cookies in your particular browser's help menu.

for Internet Explorer™

for Safari™

for Chrome™

for Firefox™

for Opera™

 

Adobe Flash Player™ Flash cookies

Adobe Flash Player™ is an application for viewing and interacting with dynamic content using the Flash platform. Flash (and similar applications) use a technology akin to cookies to memorise parameters, preferences and uses of this content. However, Adobe Flash Player manages this information and your choices via an interface separate from that supplied by your browser.

If your terminal is likely to display content developed using the Flash platform, we suggest you access your Flash cookie management tools directly via https://www.adobe.com.

 

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